Shipping & Delivery Policy

At Vuiwx, it is our aim to deliver your order to you fast, secure and with utmost efficiency. This Shipping & Delivery Policy provides you with essential details concerning the same.

1. Shipping

At the present time, we deliver our products to all the 50 states of the United States, including Alaska and Hawaii. We currently don’t have the option of international delivery.

2. Order Processing

Orders are normally delivered within 1-2 working days from Monday to Friday.

As soon as we process and ship your order to you, you will receive an email containing your shipment details.

However, please be advised that processing time may vary depending on unforeseen circumstances such as special events, holidays, and so forth.

3. Shipping and Delivery Times

For certain purchases made in the United States, we provide free standard shipping.

Standard Shipping

  • Processing Time: 1-2 Business Days
  • Expected Delivery Time: 3-8 Business Days after shipment

Expedited Shipping

  • Expected Delivery Time: 2-3 Business Days after shipment
  • Additional shipping fees may be charged during check out.

The above shipping times are estimates only and are not guaranteed. Actual shipping times may vary based on several different factors beyond our control.

4. Order Tracking 

When your order is dispatched, a tracking number will be sent to you via email.

The tracking number can be used to track the progress of your package on the website of the shipping company.

If there is no tracking information available 3 business days after your order was placed, please contact us for assistance.

5. Correctness of Information

The buyer must guarantee that the data given for shipping is accurate and complete. Kindly confirm your shipping address before making the purchase.

In case the product is returned back to the vendor because of incorrect information provided by the customer about his address, additional fees for delivery will occur.

Vuiwx is not responsible for such cases in case of incorrect information provided by the customer regarding their address.

6. Lost, Late, or Damaged Deliveries

Should your delivery be lost, substantially late, or damaged, please feel free to get in touch. We will cooperate with the delivery service provider in resolving this problem.

Important information:

Deliveries can sometimes be delivered later than the estimated delivery dates provided by the delivery service providers.

There may not always be tracking updates daily when your package is on its way.

Once the delivery service provider marks your package as delivered, the responsibility passes to the receiver.

Should your delivery be lost or stolen after delivery, you should try contacting the delivery service provider.

7. Force Majeure

Vuiwx shall not be held responsible for shipping delays or delivery failures caused by events beyond our reasonable control, including but not limited to:

  • Severe weather conditions
  • Natural disasters
  • Transportation disruptions
  • Labor strikes
  • Government actions
  • Public health emergencies
  • Carrier service interruptions

8. Shipping restrictions

Some shipping services may not be available to customers using PO boxes, military addresses, or distant addresses.

Additional time may be required for shipments to Alaska, Hawaii, and some rural areas.

9. Contact Information

If you have any questions regarding shipping, delivery, or order status, please contact us:

Email: support@vuiwx.com

Phone: +1-833-919-1990 (Mon - Sun, 9:00 AM - 5:00 PM EST)

Our customer support team typically responds within one business day.